Quick print tlc3/5/2023 Upon beginning operation, the applicant must establish an SFTP and give TLC staff credentials with read only access.After approval of the applicant’s system and documentation, the TLC will issue a license to the applicant to allow their system to accept E-Hails from passengers.The applicant must submit sample E-Hail records complying with the data specifications listed at the bottom of this page.Applicants will be required to provide TLC staff access to both the passenger and driver versions, if applicable, of the E-Hail app on TLC-owned phones.After approval of the applicant’s documentation, TLC staff will test the applicant’s system to ensure it operates according to the approved system description and meets all TLC requirements.TLC staff will review the applicant’s documentation and will follow up if there are questions for the applicant.Email the completed application and all required documents, in PDF format, to TLC will review your submissions electronically once TLC confirms your application is complete, you will be contacted to make an appointment to submit licensing fees in person. Download and complete the application form.For a complete list of requirements download E-hail Rules.Drivers are not required to accept an E-Hail.E-Hail apps that offer payment using a card on file must send the payment information to the in-vehicle credit card system outfitted in every taxi, unless the provider has joined the Flex Fare Pilot.Fares must be calculated using the taximeter, unless the provider has joined the Flex Fare Pilot.E-Hail providers may operate throughout the five boroughs.E-Hail customers can solicit yellow or green taxi rides, or schedule for pre-arranged green taxi travel.For those interested in dispatching For-Hire Vehicles, visit FHV Base License. Dispatching For-Hire Vehicles (black cars, limos, or liveries) via an app requires a For-Hire Vehicle Base License, not an E-Hail License. E-Hail only refers to yellow and green taxis. Electronic hailing (E-Hail) allows a passenger to use TLC-licensed apps to hail a yellow taxicab or Street-Hail Livery (green taxi) using metered rates of fare.
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